Frequently Asked Questions

Frequently Asked Questions

Have questions before you book?

Here are the most common questions about mobile notary appointments in Baltimore City, Baltimore County, and surrounding areas—so you know exactly what to expect.

  • Q: When are you available?

    Kathleen is available 7 days a week, including evenings, weekends, and holidays, with appointments scheduled in reliable windows so you’re never left guessing.

    Q: How do I book an appointment?

    Book online or call/text to schedule. You’ll receive a confirmation when the appointment is set, plus updates through completion.

    Q: Do you offer same-day or last-minute appointments?

    Same-day availability may be possible depending on location and schedule. Rush appointments are always confirmed with clear pricing upfront.

  • Q: How is pricing calculated?

    Pricing includes (1) Maryland-regulated notary fees per notarial act and (2) a mobile convenience fee based on distance, timing, and appointment type—quoted upfront with no surprises.

    Q: Is the travel fee separate from notarization?

    Yes. Travel/convenience is separate from the state-regulated notary fee per act. You’ll receive the full total before the appointment begins.

    Q: What payment methods do you accept?

    Payment is simple and handled at the appointment unless otherwise arranged for partners.

  • Q: What do I need for a notary appointment?

    Bring a valid government-issued photo ID and the document(s) to be notarized. In most cases, documents should be unsigned until Kathleen instructs you at the appointment.

    Q: Should I sign before the appointment?

    Usually, no—signers should sign in front of the notary unless the receiving party gives specific instructions. If you’re unsure, contact the organization requesting the notarization.

    Q: Do I need witnesses?

    Some documents may require witnesses in addition to notarization. If your document requires witnesses, you are typically responsible for providing them unless arranged in advance.

  • Q: Do you handle real estate documents?

    Yes—Kathleen provides mobile notarization for real estate-related documents requiring notarization, with a meticulous, timeline-protective process to help prevent delays and re-signs

    Q: Do you offer loan signing appointments?

    Some appointments involve larger document packages and additional steps (printing, scan-backs, return requirements). If your signing involves a lender/title package, mention it at booking so the correct appointment type and timing can be scheduled.

    Q: Do you provide scan-backs?

    When requested for professional signings, Kathleen can provide same-day scan-backs so your team can keep the file moving.

  • Q: What areas do you serve?

    Kathleen serves Baltimore City, Baltimore County, and surrounding areas, including Towson and Timonium, with extended travel available by request.

    Q: Where do you meet clients?

    Appointments can take place at homes, offices, hospitals, assisted living and nursing facilities, or another agreed-upon location—wherever you need service delivered.

    Q: What is your arrival window policy?

    You’ll receive a confirmed appointment window and proactive updates if anything changes—so you’re never left waiting without information.

  • Q: Do you offer hospital or nursing home visits?

    Yes. Kathleen provides respectful mobile notary visits with a calm, patient approach—prioritizing privacy, dignity, and clear guidance through the signing process.

    Q: What if a signer is elderly, ill, or needs extra time?

    Kathleen builds in extra time when needed and never rushes a signing at the expense of accuracy. If you anticipate special needs, mention it at booking so the appointment can be scheduled appropriately.

  • Q: Do you review or explain legal documents?

    Kathleen can explain the notarization process and what happens during the appointment, but cannot provide legal advice or interpret the content of documents. For legal questions, contact your attorney or the document issuer.

    Q: Can you notarize any document?

    Most documents can be notarized if identification and signing requirements are met and the document is complete. If something is unclear, Kathleen will let you know before proceeding.

    Q: Do you offer I-9 services?

    If requested by an employer, Kathleen may serve as an I-9 Authorized Representative. This is not notarization, but a separate verification service arranged in advance.

  • Q: What if I need to reschedule or cancel?

    Rescheduling is easy—just call/text as soon as possible. Late cancellations or no-shows may be subject to a fee, especially for reserved premium windows.

    Q: What if documents aren’t ready at the appointment?

    If documents aren’t available or signers aren’t prepared, the appointment may convert to wait time or require a second trip—quoted clearly upfront.

  • Q: Do you work with title companies, attorneys, and realtors?

    Yes—Kathleen supports professionals with reliable appointment windows, proactive status updates, and clean execution that protects timelines and client relationships.

    Q: Do you offer direct billing or volume pricing?

    Preferred partners may be eligible for direct billing, volume pricing, or retainer options.